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At Maxium we understand the importance of privacy and the protection of personal information. Doing business
with a financial services provider involves giving personal information and we have always placed the highest
value on ensuring the confidentiality of customer information. We have prepared these Policies to inform you
about our ongoing commitment to ensuring that the personal information obtained from our customers is accurate
and remains confidential.
What is Personal Information?
We consider "personal information" to mean any information, recorded in any form, about an identified individual,
other than business contact information (e.g. name, title, business address). Maxium, in the course of its
activities, will collect personal information, which may include:
- Identification information such as name, home address, telephone, personal email address, date of birth,
social insurance number (SIN), and marital status;
- Employment information such as salary, job title, references;
- Financial information, such as assets held; and
- Other information necessary for Maxium' purposes, which may be voluntarily disclosed in the course of our
relationship with an individual.
Why Maxium Collects Personal Information
Maxium will collect, use and may disclose your personal information for the purposes of:
- Determining customer eligibility for financial products, including identifying customers or guarantors; assessing credit applications and conducting initial and periodic credit checks;
- Where circumstances require, collecting amounts outstanding from customers and those providing security for clients;
- Protecting against fraud; or
- Meeting legal and regulatory requirements, including tax or other reporting requirements.
How Maxium Collects and Uses Personal Information
Maxium only collects, uses and discloses personal information for purposes that would be considered reasonable in
the circumstances. We use only fair and lawful methods to collect personal information. Unless permitted by law,
no personal information is collected without first obtaining the consent of the individual to the collection, use
and dissemination of that information. Our use of personal information is limited to the purposes described in
this Policy and we do not sell, trade, barter, exchange or disclose for consideration any personal information we
have obtained.
Personal information will be collected, to the extent possible, directly from the individual concerned. We may
collect and use personal information from external sources, including references you have provided, small independent
leasing companies, credit bureaus or other groups or companies where collection is necessary for the purposes
described above. For example, we need to know an individual's credit worthiness for credit products where a person
serves as a guarantor and we may contact other lenders or credit bureaus to obtain information on their credit history.
When Maxium May Disclose Your Personal Information
Maxium may disclose your personal information to credit bureaus or financial institutions involved in determining
initial and ongoing customer eligibility for products and services; who are bankers or funders of Maxium; who are
involved in the transfer of all or part of the assets or business of Maxium in connection with the securitization,
sale, assignment and/or financing of our financial transactions; who are in the payment system including financial
institutions or payment organizations; or who are maintaining, reviewing and developing our business systems,
procedures and infrastructure including testing or upgrading our computer systems.
Your Consent
Your provision of personal information to Maxium means that you agree and consent that we may collect, use and
disclose your personal information in accordance with this Privacy policy. In most cases and subject to legal
and contractual restrictions, an individual is free to refuse or withdraw his or her consent at any time upon
reasonable, advance notice. If you have a credit product or have provided a guarantee, you may not withdraw your
consent to share your personal information with other lenders and credit bureaus, as it is necessary to support
the credit approval process.
The Accuracy and Retention of Personal Information
Maxium endeavours to ensure that any personal information in our possession is as accurate, current and complete
as necessary for the purposes for which we use that information. We keep your personal information only as long
as it is required for the reasons it was collected. The length of time we retain information varies, depending on
the product and the nature of the information. This period may extend beyond the end of your relationship with us
but it will be only for so long as it is necessary for us to have sufficient information to respond to any issues
that may arise at a later date. When your personal information is no longer required we will destroy, delete or
erase it into an anonymous form.
Protection of Personal Information
Maxium endeavours to maintain appropriate physical, procedural and technical security so as to prevent any loss,
misuse, unauthorized access, disclosure, or modification of personal information. This also applies to our disposal
or destruction of personal information. We further protect personal information by restricting access to it to those
employees that the management of Maxium has determined need to know that information. We audit our procedures and
security measures from time to time to ensure that they remain effective and appropriate.
Access to Your Personal Information
Maxium permits the reasonable right of access and review of personal information held by us about an individual
and will endeavor to provide the information in question within a reasonable time. To guard against fraudulent
requests for access, we may require sufficient information to allow us to confirm that the person making the
request is authorized to do so before granting access.
Resolving Your Privacy Concerns
In the event of questions about access to your personal information; our collection, use, management or
disclosure of personal information; or this Policy; please contact Maxium's Privacy Officer, Ms. Anne Thistle,
at 905-780-6150. Maxium will investigate all complaints and if a complaint is justified, Maxium will take all
reasonable steps to resolve the issue.
30 Vogell Road, Suite 1, Richmond Hill, Ontario, Canada L4B 3K6
Tel: 905-780-6150 Fax: 905-780-6273
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